Welcome to the Help Center

Existing Metro Cars Customers (Option 1):

1. If you are currently a Metro Cars Account holder and are using our new reservation system for the first time, you must first initialize your profile by clicking on "Create A Profile".  Once submitted, an email will be sent to you confirming your registration.  You will then be ready to place online orders using your current account.

2. If you have an existing account with Metro Cars you can now access it to place secure online reservations and more.  If you have already created your "Profile", enter your email and password.

Within your profile you can place online orders, update profile information, save payment information.  Each time you return the Metro Cars website, just use your email and password in Option 1. 

New Customers (Option 2)
If you are a new customer and would like to create a corporate or individual, select Option 2 - Create A Profile.

1. Corporate Accounts allow you and your employees to establish/use an account for your business.  An Account Administrator must be identified first, then all other individuals will register as an Account User.  After you register you will automatically be set-up up as a credit card paying customer.

2. Individual Accounts allow you to place orders for yourself.  Individual accounts are ideal for family use.  Payment terms are not offered and a credit card is required each time to place an online order.

No Profile or Account (Option 3)
If you would like to place an online order and do not desire to create a profile at this time, select Option 3.  This is a fast and easy way to experience Metro Cars' award winning services.  You will not be required to register and no username and password is needed.

If you have ANY questions or would like to open a Direct Bill Credit Card Account, please call us at 1-800-456-1701 and one of our experienced customer service representatives will be happy to assist you.  Thank you and we look forward to serving you!