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University of Michigan Bus and Motor Coach Information

Dear University of Michigan Staff and Faculty,

We're excited to introduce our bus and motor coach services to our University of Michigan partners! Whether you're planning an academic conference, departmental outing, or any group travel needs, our reliable and comfortable vehicles are here to serve you. With a commitment to safety, sustainability, and convenience, Metro Cars services are designed to meet the unique requirements of the University of Michigan academic institution. Let us take care of your transportation needs, so you can focus on what matters most. Contact us today to explore how we can make your next trip a smooth and enjoyable experience.

Call to make group reservations at: 800-456-1701

Or contact us through email at: vip@metrocars.com

Let’s work together.

Interested in booking a Bus or Motor Coach with Metro Cars? Fill out the form below to get in contact with a reservation specialist.

Our Buses and Motor Coaches

Click to view our full Executive Vehicle policies

Quoted vehicles are subject to availability and are not guaranteed until a deposit is received.

A 50% deposit per vehicle is required to confirm van, bus, and motor coach reservations. Full payment is due 30 days prior to the date of service for all executive transportation vehicles. Failure to pay full balance within 30 days of date of service will forfeit deposit . Client cancellations with minimum 30 days notice will result in refund of deposit for the following executive transportation vehicles (Mini Bus/Executive Mini Bus/Motor Coach). Client cancellation of trip within 30 days of date of service will forfeit paid balance, at discretion of Metro Cars. Client cancellations with minimum 14 days notice for Sprinter Limo and Transit Vans will result in a refund of deposit. Client cancellation of trip within 14 days of date of service for a Sprinter Limo and Transit Van will forfeit paid balance, at discretion of Metro Cars.

For the safety of our passengers and drivers, Metro Cars may choose, at our discretion, to delay or cancel a ride due to inclement weather or other circumstances that result in dangerous driving conditions. Passengers will be notified as soon as possible and every attempt will be made to reschedule a delayed ride or provide a refund for a canceled trip. 

Rates include any current fuel surcharge which is subject to change for the dates quoted based on fuel costs at the time of service. Charges for expenses such as parking, tolls and overnight trips for drivers, special permits will be billed at actual cost. The rates quoted are the anticipated charges based upon the information provided by the client. In the event actual services performed differ, additional charges may apply.

Full pre-payment is required for group sedan and SUV reservations (4 or more vehicles), refundable with 72 hours notice. 50% refund within 72 hours of time of service, no refund within 12 hours of service. Sedan or SUV reservations for fewer than 4 vehicles may be canceled within 24 hours with full refund. No refund for sedan or SUV reservation cancellations within 12 hours of service.

Please call 800-456-1701 or email vip@metrocars.com with any questions.

Book a ride with Metro Cars

Use our online booking tool for rides up to 6 passengers. If you need a ride within 3 hours of right now, please call 1-800-456—1701.

For larger parties and information about our bus and motor coach options, please complete this form or call our reservation center 24-Hours a Day at 1-800-456-1701.


Need us to meet you at baggage claim?

We’re in the process of updating our booking system to allow you to request a baggage claim meet ($25). At the moment, the best way to request this is to enter it in the “additional requests” area of the booking toll or call us at 1-800-456-1701 after you’ve made the reservation and we can add it for you.


Questions?

Visit our Frequently Asked Questions page for answers to clients’ most common inquiries, or call us at 1-800-456-1701.

For information about our COVID-19 protocols and our commitment to passenger health and safety, click here >>